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the guy said to me, 'what is wifi.' They had no idea what wifi is. Horrible customer service - they don't have the knowledge to help. In fact, when I first called and said that I need my Stiletto 2 activated the guy said to me, 'so you have two stilettos.' Also, I asked a different person if I could just get the wifi subscription activated (since they were unable to activate my satellite subscription for some unknown reason, even when I had a good signal). Difficult to get a signal. And once I explained that it's the internet signal they still had no idea who to get this satellite/wifi radio activated.[.]. They didn't know why, they just kept putting me on hold and transferring. Even once I got signal (by walking around the block with it) Sirius customer service could activate it. I was literally transferred to 7 different people in 2 hours and still no one could help me.
CANT GET A SIGNAL EVEN WHEN IM STANDING OUTSIDE IT CUTS IN AN OUT OF RANGE.DONT BUY THIS PRODUCT.IM SELLING MINE TODAY.
Stiletto and I have a 4 years relationship, which started with the 10, 100 and recently Stiletto 2. Pros: Great content and variety of channels, flexible connectivity (Wi-Fi, Satelite, USB-PC), NFL Live (for me enough to pay for subscription), portability (radio dock, home dock, arm band at the gym), easy of use with superb user interface, slick "Shiny Black" look, Compatible with multiple music services (Yahoo, Raphsody, etc), battery life Cons: Monthly fee, had to install the home dock antena at roof and required an extension cableOverall: This is the best device that meets my needs (live programming, portable, NFL Live, memory expandability (10 GB total: 2 Gig base + 8 Gig expansion), Windows Media Player Compatible.
I enjoyed it. Hey you can even record shows/music on your Stiletto 2. Liked it when I first got it. like new out of the box.
He also likes that with the memory expantion he can download music from his computer files right to the radio. There are dead spots but the radio recovers well. This was purchased as a Gift for my Husband. The sound quality is excellent and the reception better than expected. All around nice product. He loves the Stiletto 2 and Thanks Me nearly every day for buying it. He can listen to his favorite stations and record music to the stiletto at will.
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